Duolingo have many bugs.

[javagio]

Duolingo have many bugs.
In the course giapponese.
(Japanese for italian speakers).
It Is not possibile to writer the exact answer. Seems as the Place for answer Is not large enough for the correct answer.
May be the need 5 words, but there Is Place only for 4 words. That is annoying.
I know the exact sentenze to writer, buy Duolingo do not permit to write that.
In Japanese course from english (that I have already finish, it Is all night.
In Italian course (giapponese) there are many bugs, especially when language score go up to 50.

[duome]

What's your experience folks, is it worth it sending bug reports to Duolingo? Do they ever fix these errors? Or.. it doesn't hurt trying anyway (right)?

[Thomas.Heiss]

It's not the first time that I hear that one of the new AI courses for new language pairs contains many bugs and QC issues.

Before JP I heard it for other languages like ITA in the German forums, especially for translations or how some "native German" gets puzzled together.

It's probably best to avoid the newer AI generated courses for a while, sorry to say this.
But it totally makes sense what you confirm here in this JP for ITA speakers course.

[John Little]

They used to respond to reports. You even got a thank you email when you reported a bug. I've recently reported a few errors in the updated course but haven't had a response to any

Maybe if we could try to reestablish the link between here and duolingo. It must have existed in the past to enable all the data. But we ought to try something. Has anyone got any personal contacts?

[Thomas.Heiss]

It won't hurt to report a bug:
https://www.duolingo.com/help/support-request

In the old web form you needed to state if it's for the Web portal, for Android or iOS.
This second field is gone in the new ticketing system, dunno why.

You can even upload a screenshot.

If it's an error in the Web code maybe you can inspect the html/css code in the browser developer tools.
Or maybe a yellow warning or a red html/JavaScript error gets thrown.
Then you can include these error messages and stacktrace in your bug report.

I meant don't hold your breath, don't put your hands into fire
They likely won't answer you beyond this auto-reply.

But yes, my impression is that they might read them and depending on priority they'll forward it internally and fix it.

I had some very freshing experience with a pretty nasty Android bug and it didn't take 48h (or was it 12-24h??) that their backend team fixed the server where a setting corrupted the old Android app to work.
This was before the path UI mess, the very new direction of the company,...
But yeah, I didn't have expected it, really not. And surely not that fast.

..(...)..

For course updates, translation errors, new issues with specific or new challengeTypes,.. it's different.
Could take a while or the bug reports will staple up...

Maybe if it's more frontend UI related they could launch a quick fix earlier.
Their frontend / animation team does a lot of changes...all the time.

What I learned with Duolingo is NOT to use the newest stuff.
It will just drive you crazy as these releases are not from a stable branch.
Normally insurance/banking companies have separate QC departments and do several functional tests.

Who wants to be the alpha or beta tester? No, not me...

[Thomas.Heiss]

@javagio

Have you tried Busuu? It's Freemium.
Their JP course in the A1 and A2 sections is quite long.

But it's probably better to check out other resources for Asian languages.

Have you tried LingoDeer?

[javagio]

@Thomas.Heiss

Busuu Japanese course Is really short. I already finished (A2,B1,B2).
Unfortunally there Is not C1 and C2.
I am doing Chinese and Korean now in Busuu.

[Thomas.Heiss]

Busuu Japanese course Is really short.

Then you haven't seen the (Brazilian) Portuguese course. It's quite short, in almost all modules.

I already finished (A2,B1,B2).

Just wow.
I probably wouldn't be able to finish the A1 (31 chapters) or A2 (22 chapters) modules.

Each chapter has 3-6 or 7 lessons.

My wishful thinking is that Busuu extends their PT course one day, similarly to Japanese, Spanish or French or English.

Unfortunally there Is not C1 and C2.

Besides English, Busuu French has a C1 course module

[javagio]

In chapter 47 section 4 there is a spanish sentenze, instead of italian. "Gira a la izquierda en la procura tienda de convenienza"

[javagio]

Today i try tò write this sentenze: roku kagetsu machimashita.
There are no place for write the last sillabe "ta". So for me, was not possibile to write the correct answer

[Thomas.Heiss]

@javagio

Are you on the iOS or Android app?
Or on the Web portal?

Are these cloze deletions or a free form text field?
You know, you can also use the web browser on your smartphone.

Have you tried to type in full Japanese?

Deepl suggests as a translation:
半年が過ぎた。
半年が過ぎました。

A Google AI search says:
Yes, "roku kagetsu machimashita." is Japanese Romaji.
The phrase is a slightly misspelled version of "Rokkagetsu machimashita" (六ヶ月待ちました)

Have you tried this suggested Romanji?

..(...)..

Don't you have a JP keyboard installed on your smartphone so when you type with Romanji as the input it actually writes it in Hiragana/Katakana/Kanji?

It could be that a higher JP course module/section (e.g. B1 section #5, half to end A2 section#4) doesn't expect that you are still typing everything in Romanji, can that be?

So why don't you try to type with full JP characters?

Makes it much shorter if there's any limited space on the mobile app or with cloze-deletions (blank space to fill in words).

[javagio]

"Have you tried to type in full Japanese?"

No. It Is not possibile to do that.
I am in android smartphone.
I have some box that I can choice.
I know what is the correct answer.
For example i write the sentenze almoust correct. I need only ti add the box "ka" because it Is a question, bit I am not able to do. I do not have the place tò add the box "ka"

[Thomas.Heiss]

Do you mean Duolingo asks you to only use word banks (without the toggle switch).

Without a clear screenshot it's quite hard to follow what the real issue is.

And why can't you add one of the available JP language keyboards on Android?

I made 2-3 screenshots in another thread in the Japanese forum section.

[Thomas.Heiss]

What about the Android Os settings:

• text size
• display size

Does a third or forth row of word bank bubbles not fit on your screen?
Is it somehow hidden because of this?

[John Little]

It has just occured to me that on the updated English - Portuguese course, I have come across short empty spaces which I presume were designed for an expected shorter word but it accepted my longer answer. You just cant see all the letters.

[duome]

They sometimes accept something like incrível in place of extraordinário or excepcional and vice versa.

[John Little]

Here is an example. I had to complete this sentence but the word I chose was too long for it. However, my answer (adicionei )was accepted even though the start of the word is outside the box.

My answer ("adicionei"):

Screenshot_20260213-095309.png (160.09 KiB) Viewed 248 times

The expected ("correct") answer:

Screenshot_20260213-095323.png (145.24 KiB) Viewed 248 times

[MoniqueMaRie]

Here is an example. I had to complete this sentance but the word I chose was too long for it. However, my answer (adicionei )was accepted even though the start of the word is outside the box.

That's not a bug, but a feature.
Sometimes there is even in Duolingo more than one accepted answer.

[John Little]

Here is an example. I had to complete this sentence but the word I chose was too long for it. However, my answer (adicionei )was accepted even though the start of the word is outside the box.

That's not a bug, but a feature.
Sometimes there is even in Duolingo more than one accepted answer.

True. I was attempting to explain and illustrate that very point to the original poster @Javaglo who was complaining that the box was too small for his answer

Duolingo have many bugs.
In the course giapponese.
(Japanese for italian speakers).
It Is not possibile to writer the exact answer. Seems as the Place for answer Is not large enough for the correct answer.