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Answer banner cut off

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RalphWisch1
Canada

Answer banner cut off

Post by RalphWisch1 »

On 2 different windows laptop the answer banner is cut off.

"Check" banner at the bottom of the screen is partially cut off at the top. This makes it difficult to see the feedback and navigate the lesson properly.

How do I fix this?

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John Little
Brazil

Re: Answer banner cut off

Post by John Little »

Ive had that at times. Very annoying. But it seems to right itself without my doing anything.

John661162

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SansEspoir
Norway

Re: Answer banner cut off

Post by SansEspoir »

Often it can help to put the browser in Full Screen mode.

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Thomas.Heiss
Germany

Re: Answer banner cut off

Post by Thomas.Heiss »

Or try to zoom out and in.

If the html code is broken maybe you'll need to fix the Css stylesheet.

Can you upload q screenshot? How does it look like? On 100% zoom level?

:de: Native | :us: Upper-B2 (BritishCouncil) | ImageL25 (Duo) / A2 (6+y, McGraw-Hill) - Learning (Busuu): :fr: (A1 McGraw-Hill) | :brazil: (interm.)

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Thomas.Heiss
Germany

Re: Answer banner cut off

Post by Thomas.Heiss »

Is this with Edge (Chromium)?

Have you tried it with other browsers too?

:de: Native | :us: Upper-B2 (BritishCouncil) | ImageL25 (Duo) / A2 (6+y, McGraw-Hill) - Learning (Busuu): :fr: (A1 McGraw-Hill) | :brazil: (interm.)

ChrisMB
Australia

Re: Answer banner cut off

Post by ChrisMB »

I have the same problem. I cannot see the script answer, so cannot see what I have done wrong sometimes.

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John Little
Brazil

Re: Answer banner cut off

Post by John Little »

ChrisMB wrote: Wed Feb 04, 2026 8:09 am

I have the same problem. I cannot see the script answer, so cannot see what I have done wrong sometimes.

I think Thomas might be on to something with the browser. What were you using?

John661162

RalphWisch1
Canada

Re: Answer banner cut off

Post by RalphWisch1 »

Tried Chrome and Firefox - same problem. Tried full screen as well as zooming but problem persists. Can't seem to attach a picture.

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SansEspoir
Norway

Re: Answer banner cut off

Post by SansEspoir »

To add a picture, uplpoad it to imgur, right click it to get the .jpg ending, and then put the image file name between the tags.

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shvartz
Israel

Re: Answer banner cut off

Post by shvartz »

Checked several browsers, chrome based and firefox and all show the answer banner being cut off. Sometimes it doesn't happen due to type of practice, but it is easily reproduced.
Here is a screenshot:
Image

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John Little
Brazil

Re: Answer banner cut off

Post by John Little »

shvartz wrote: Thu Feb 05, 2026 2:39 am

Checked several browsers, chrome based and firefox and all show the answer banner being cut off. Sometimes it doesn't happen due to type of practice, but it is easily reproduced.
Here is a screenshot:
Image

Can you see the report issue flag? As I said, I did have a spate of that problem but it put itself right after a few days

John661162

shvartz
Israel

Re: Answer banner cut off

Post by shvartz »

I don't know why the screenshot isn't showing in my response. I used imgur as suggested.

Image

In any case, I can see the "report" issue flag, but choosing "other" with no ability to add description is a poor substitute for a real bug report.

Me and my spouse both are paid users and she thinks of ending her subscription due to having no real support. I can manage for now, but it feels off paying (for years) for something just to not be able to even report a bug.

RalphWisch1
Canada

Re: Answer banner cut off

Post by RalphWisch1 »

Here is a screen shot Image

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Thomas.Heiss
Germany

Re: Answer banner cut off

Post by Thomas.Heiss »

You can send a bug report here:
https://www.duolingo.com/help/support-request

Choose "Web" in the form.

Just add your screenshot.
They likely have played around with the html/css code and after the server maintenance update (rolling out their new / untested code) it somehow glitched.
Maybe they can do a hot patch or roll back the Web changes.

:de: Native | :us: Upper-B2 (BritishCouncil) | ImageL25 (Duo) / A2 (6+y, McGraw-Hill) - Learning (Busuu): :fr: (A1 McGraw-Hill) | :brazil: (interm.)

RalphWisch1
Canada

Re: Answer banner cut off

Post by RalphWisch1 »

Bug report sent in. Thank you everyone for the help. Hopefully they get this fixed.

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